The Help You Are Looking For
SynerComm’s AssureIT Consultants can help provide a quick reaction to your computer security incident. We provide research and computer system forensics for computer security events such as:
- Malware/Virus/Trojan infections
- Network Worm Virus outbreaks
- Hacking/password compromise
- Inappropriate actions by internal Employees or other authorized users
Here are some of the questions we work to answer when conducting incident response:
- Has my network been breached?
- What did the attacker do?
- Was sensitive data compromised?
- How did it get in?
- Which systems are still infected?
- How do I get rid of it?
Professional Approach
Here are some of the tools and techniques we utilize during incident response activities:
Network Monitoring
SynerComm’s incident responders can bring along state-of-the-art monitoring tools from companies like FireEye and Palo Alto networks. These solutions can help to identify impacted systems by malicious software downloads, command and control traffic, and inappropriate application traffic on the network.
Live System Analysis
SynerComm’s incident responders can research live suspected systems for indications of compromise or other anomalies.
Offline Forensics
SynerComm’s incident responders can perform offline analysis of systems for rootkits and other hard-to-detect malware, as well as digital forensics against disks and other storage media. Digital forensics allows SynerComm’s incident responders to create a timeline of file access and changes and extract binary data, logfile data, and deleted information from compromised or suspect systems.
Log analysis and correlation
SynerComm’s incident responders collect and correlate data from system logs, firewall logs, security event logs, browser history files, web gateway logs, and other sources to create a narrative of what occurred based on all the available data.
Eradication and System Recovery
SynerComm’s consultants can help remove malware from compromised systems, help create and implement a plan for safe recovery of affected systems, and provide recommendations for improvements to reduce the risk of further incidents.
Certified Computer Security Professionals
SynerComm AssureIT’s incident responders hold multiple recognized computer security degrees and certifications including Master of Science in Information Assurance, Master of Science in Information Security Engineering, CISSP, Certified Information Systems Auditor, GIAC Certified Incident Handler, GIAC Certified Forensic Analyst, and GIAC Security Expert.
Fast Response
SynerComm understands that at the time of a computer security incident time is short but things must be done right. With our flexible, customer focused approach we can often get the necessary contracts and non-disclosure agreements executed and have an incident responder onsite within 24 hours. To contact us for incident response services please call our Customer Care Center at 262-373-7100 or email This e-mail address is being protected from spambots. You need JavaScript enabled to view it.
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